Call Us: +91 9839031076

Email Us: sanjaysuri17665@gmail.com

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Terms & Conditions

Terms & Conditions:

  1. We cut fabric and put your order in production immediately upon receipt of your order, measures, and payment. No refund is possible after that.
  2. We will strictly follow your measures for custom-made uniforms and they will be cut and tailored as per internationally accepted tailoring standards.
  3. All prices are in US Dollars (USD/US$) and do not include shipping. You can convert the price into your local currency and the exchange rate forthat day, prevailing at your bank is the acceptable conversion rate for us.
  1. You can obtain the shipping cost for your order by emailing us your order content and door delivery address.
  2. We will revert to your email/call within 24 business hours. All time periods are to be understood in working days only.
  3. Since we are in the custom manufacturing business, no refunds are made under any circumstances. By accepting these terms & conditions you forgo Your right to file for refunds on PayPal and by all credit card issuers.
  1. If after shipping, it is found that your delivery location is at a remote location, you will pay the extra charges to us without delay.
  2. We get our fabric manufactured in 100–1000-meter beams. There is a slight change in the color, texture, and content of the fabric after every beam length. You agree to accept these minor changes without demur.
  1. We are not responsible for any damage to your shipment during transit. You will contact the shipping company for any refunds on account of that.
  2. Once the package has shipped from our end, it will be deemed delivered to you. Our job is complete after paying and handing over the order to the shipping company.
  3. All disputes are subject to Kanpur, India jurisdiction.
  4. We try our best to give you a 100% accurate replication of your article. However, such is the nature of the business that there are always discrepancies in the final product. Any minor change from the original/sample/pattern/description/specification will be accepted by you without demurring.
  5. Our pattern/sample/specifications/photographs/research will be considered correct and shall be indisputable.
  6. Although we prepay shipping and customs duty – you will be responsible for any extra payments charged by the shipping company or any customs or any duties or taxes charged by the government at your end. Our shipping cost includes GST, VAT, and packing.
  7. An estimated delivery schedule will be provided to you: however, the nature of our work is such that all orders are hand and custom made and hence we are in greater probability of delays. We will not be giving a refund on account of such delays. Normally, orders are shipped within 6 weeks, custom making of fabric requires that orders using this will take 8 weeks and embroidery/lace work will take 8 weeks. If you want an earlier delivery, please consult us by email.
  8. We make custom orders from your sample and pictures/instructions. Please give clear-cut instructions. Intellectual and manufacturing rights of articles made according to your sample/instructions shall belong to you. However, please note that in some cases more than one person submits a sample of the same product over a period – in which case we make the articles for anyone submitting a sample.
  9. Please send your sample in your personal name and not your company name. Please also send the sample to S.Suri, 113/41 – Swarup Nagar, Kanpur – 208002, India.
  10. All custom duties charged on your sample/packages will be paid by you.
  11. We are not responsible for loss or damage to the sample at any stage till it is returned to you.
  12. Sometimes, the sample is available for a few days only; in which case we will copy the sample specifications, and return it to you by international courier at your cost. All samples are otherwise returned with your order at our cost.
  13. The buyer/customer agrees that no payment/charges made by credit/debit cards or PayPal to AEPL or its partners will be reversed under any circumstances.
  14. All orders are to ship in 4 weeks from receipt of instructions, payment, measures, and delivery address.
  15. Custom orders to ship in 6 weeks.
  16. Transit time during shipping is 5-6 days but we are not responsible for any delays made by the carrier. We ship by International Priority which is the fastest way to ship. We will, however, file all claims made by you in case of late deliveries and pursue them at our end for you.
  17. We only use shipping companies with international tracking with good reputations.
  18. We give a discount of 20% for children’s uniforms under 4 feet in height.